- Information Collection and Use
When you visit our Website, we may collect certain information to provide you with a better browsing experience and improve our services. The information we collect may include:
a. Personal Information: We may collect personal information such as your name, email address, phone number, and postal address when you voluntarily provide it to us through forms or when you contact us via email or phone.
b. Non-Personal Information: We may automatically collect non-personal information about your device, browsing actions, and patterns, including your IP address, browser type, referring/exit pages, and the dates and times of your visits to our Website.
- Use of Information
We use the collected information for the following purposes:
a. To provide and improve our services: We may use your personal information to respond to your inquiries, provide customer support, and fulfill your requests for HVAC services.
b. Marketing and communication: With your consent, we may send you promotional materials or newsletters to keep you informed about our products, services, and special offers. You can opt out of these communications at any time by following the instructions provided in the communication.
c. Analytics and site improvement: We may use non-personal information to analyze trends, administer the Website, track user movements, and gather demographic information for internal purposes. This helps us understand how users interact with our Website and enables us to enhance its functionality and user experience.
- Information Sharing
We do not sell, trade, or rent your personal information to third parties for their marketing purposes. However, we may share your information with trusted third parties who assist us in operating our Website, conducting our business, or providing services to you, as long as they agree to keep your information confidential.
Additionally, we may disclose your information if required by law, in response to a court order or other legal process, or if we believe that such disclosure is necessary to protect our rights, property, or safety, or that of others.
- Data Security
We employ reasonable security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. We use industry-standard technologies and procedures to safeguard the confidentiality of your information. However, please note that no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.
- Third-Party Links
Our Website may contain links to third-party websites or services that are not operated or controlled by us. We are not responsible for the privacy practices or content of these third-party sites. We encourage you to review the privacy policies of any third-party sites you visit.
- Children’s Privacy
Our Website is not intended for use by individuals under the age of 16. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected personal information from a child under the age of 16, we will take reasonable steps to delete such information from our records.